Privacy Policy

In compliance with the obligations deriving from national legislation (Legislative Decree 30 June 2003 n.196, Code regarding the protection of personal data) and community (European regulation for the protection of personal data n. 679/2016, GDPR) and subsequent amendments , this site respects and protects the privacy of visitors and users, making every possible and proportionate effort not to infringe the rights of users. This privacy policy applies exclusively to the online activities of this site and is valid for visitors / users of the site. It does not apply to information collected through channels other than this website. The purpose of the privacy policy is to provide maximum transparency regarding the information that is collected and how it is used. In general, any information or Personal Data that will be provided through the site in the context of the use of the services offered by Dimora Frattina will be treated according to the principles, internationally recognized, of lawfulness, correctness, transparency, purpose limitation and conservation, minimization data, accuracy, integrity and confidentiality.

Data Controller and Data Protection Officer

The person in charge of processing the data collected is Massimiliano Fedele, legal representative of Frattina S.r.l. with registered office in Italy, Via Frattina, 128, 00187 Rome, (hereinafter “Dimora Frattina or Owner”) which independently establishes the purposes and methods of data processing and the adoption of targeted security procedures to guarantee the privacy, integrity and availability of the data collected. Any comments, questions or requests on the use of personal data by Frattina S.r.l. can be addressed via the number +39 06 679 0773 or the email address info@dimorafrattina.it. Dimora Frattina declares not to proceed with the collection of personal data of minors (under 18 years of age). If you are under the age of 18, before placing an order you are invited to let a parent or guardian know the Privacy Policy and the Terms and Conditions.

Personal data subject to processing and legal basis

This site processes data based on consent. By using or consulting this site, visitors and users explicitly approve this privacy statement and consent to the processing of their personal data in relation to the methods and purposes described below, including any disclosure to third parties if necessary for the provision of a service. The provision of data and therefore the consent to the collection and processing of data is optional, the user can deny consent, and can revoke a consent already provided at any time by contacting the owner at +39 06 679 0773 or by sending an email at info@dimorafrattina.it. However, denying consent may make it impossible to provide some services and the browsing experience on the site may be compromised. Your Personal Data may be collected either because you voluntarily provide it (eg when you subscribe to the Newsletter or when you create your personal account in order to receive the Services offered) or simply by analyzing your behavior on the Site. Personal Data processed through the Site are the following:

Name, contact details and other Personal Data – Within the Site, in particular when creating a personal account, you will be asked to enter information such as: name, surname, tax code or VAT number, recipient code, PEC, country of residence, residential address, telephone number and email address. While using the Services, you may also be asked to enter information relating to your payment methods, such as eg. Paypal or credit card. Furthermore, if you participate in surveys or any promotions that are made available through the Site, as well as when you communicate with the Data Controller through the contacts you find on the Site, the Data Controller may collect any additional information you decide to provide.
Navigation data – The computer systems and software procedures used to operate the Site acquire, during their normal operation, some Personal Data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. While browsing the Site, the following data may be collected: • internet protocol address (IP); • type of browser and device parameters used to connect to the site; • name of the internet service provider (ISP); • web page of origin of the visitor (referral) and exit; • approximation of one’s geographical position; • possibly the number of clicks; • user’s operating system and IT environment; These data are used for the sole purpose of obtaining anonymous statistical information on the use of the Site and to check its correct functioning, to identify anomalies and / or abuses, and are deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site or third parties: except for this possibility, the data on web contacts do not currently persist for more than 50 days.
Special categories of personal data – Some sections of the Site, such as contact forms, include free fields in which you can provide the Owner with some information, which may contain Personal Data. Since these fields are free, you may use them to communicate (voluntarily or not) some sensitive categories of Personal Data, such as data suitable for revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data intended to uniquely identify a natural person, data relating to the health or sexual life or sexual orientation of the person. The Data Controller invites you not to send such Personal Data unless strictly necessary. Indeed, these special categories of Personal Data may be processed only with your explicit consent and in compliance with the pro tempore legislation in force. The Data Controller therefore emphasizes the importance of giving your explicit consent to the processing of special categories of Personal Data, should you decide to share such information.
Data provided voluntarily by the interested party – As already mentioned above, in some parts of the Site (such as Work with us, the insertion of an email address to subscribe to the newsletter or when, by purchasing a product on the Site, you want to enter a message eg . “Greetings” attached to the product delivery) you are allowed to insert text messages or information, visible to the Owner, which may contain Personal Data of other people. With respect to these hypotheses, you place yourself as an independent data controller, assuming all the obligations and responsibilities of the law. In this sense, you grant the widest indemnity on this point with respect to any dispute, claim, request for compensation for damage from treatment, etc. that should reach the Data Controller from third parties whose Personal Data have been processed through your use of the Site’s functions in violation of the applicable rules on the protection of personal data. In any case, if you provide or otherwise process Personal Data of third parties in the use of the Site, you guarantee from now – assuming all related responsibility – that this particular hypothesis of treatment is based on the consent of that third party concerned or on another suitable legal basis that legitimizes the processing of the information in question.
Cookies – Cookies are small text files that the sites visited by the user send and record on their computer or mobile device, to be then retransmitted to the same sites on the next visit. Thanks to cookies, a site remembers the user’s actions and preferences (such as, for example, login data, the chosen language, font size, other display settings, etc.) so that they do not have to be indicated again. when the user returns to visit said site or browse from one page to another. Cookies, therefore, are used to perform computer authentication, session monitoring and storage of information regarding the activities of users who access a site and may also contain a unique identification code that allows you to keep track of the user’s navigation within. of the site itself for statistical or advertising purposes. While browsing a site, the user may also receive on his computer cookies from sites or web servers other than the one he is visiting (so-called “third-party” cookies). Some operations could not be performed without using cookies, which in some cases are therefore technically necessary for the site to function. Further details on Cookies, in particular those used on the Site, are provided in the relevant Cookie Policy.

Purpose of the treatment

The Data Controller will use your Personal Data, collected through the Site, for the following purposes:

provide the Services such as: verifying your identity and helping you, in case you lose or forget the login / password details of your personal account on the Site; allow you to consult the history of your purchases; send you the newsletter that you have requested as a Service by subscribing and which contains only informative and non-commercial material; finalize your purchase order and deliver the products you can purchase on the Site; allow you to save your favorite items and provide you with any other Services you request (“Service Provision“);
send you marketing communications, promotions and advertising, market research and surveys, by e-mail, SMS, push notifications, by phone, by banner, instant messaging, through an operator, through the official social media pages of the Owner, relating to products and / or services referable to Dimora Frattina and / or to third parties (“Marketing“);
send you marketing communications via email regarding products and services similar to those you purchased through the Site (“Soft Spam“);
to create your profile through the use of profiling cookies, where accepted, thus collecting and analyzing information on the selections and choices you make on the Site; as well as your general activities on the Site when you are a registered user, thus collecting information on your ongoing purchases, whishlists and navigations. This profile will be used to provide you with information on other products and / or services that the Owner believes may be of interest to you and to show you advertisements that may be relevant to your tastes. All algorithms involved in this automated or semi-automated process are regularly tested to ensure that you are not offered products that you are not interested in (“Profiling”);
fulfill legal obligations that require the Data Controller to collect and / or further process certain types of Personal Data (“Compliance”);
prevent or identify any abuse in the use of the Site, or any fraudulent activity and therefore allow the Owner to protect himself in court (“Abuse / Fraud“).

Recipients of personal data

Your Personal Data may be shared with the parties listed below (the “Recipients“):

subjects who typically act as data processors, that is: i) people, companies or professional firms that provide assistance and advice to the Data Controller in accounting, administrative, legal, tax, financial and credit recovery matters relating to the provision of the Services;
subjects with whom it is necessary to interact for the provision of the Services (for example hosting providers, couriers or platform providers for sending e-mails);
subjects delegated to carry out technical maintenance activities (including maintenance of network equipment and electronic communication networks);
persons authorized by the Data Controller to process Personal Data necessary to carry out activities strictly related to the provision of the Services, who are committed to confidentiality or have an adequate legal obligation of confidentiality (eg employees of the Data Controller);
subjects, bodies or authorities to whom it is mandatory to communicate your Personal Data for Compliance, Abuse or Fraud purposes, or by order of the authorities;

Transfer of data to non-EU countries

This site may share some of the data collected with services located outside the European Union area. In particular with Google, Facebook and Instagram through social plugins and the Google Analytics service.The latter, Google Analytics, which is a web traffic analysis service provided by Google, Inc., can share data collected outside the EU towards the USA.

Google Analytics saves cookies on your PC which are used for the sole purpose of monitoring and improving the performance of the site. For more information, please refer to the link below: https://www.google.it/policies/privacy/partners/.

The user can selectively disable the action of Google Analytics by installing the opt-out component provided by Google on their browser. To disable the action of Google Analytics, please refer to the link below: https://tools.google.com/dlpage/gaoptout.

It is also possible to withdraw consent to the use of this tool by changing your privacy preferences in the statistics section. Edit privacy preferences.

Retention of personal data and place of processing

The Personal Data processed for the purpose of Providing the Services will be kept by the Data Controller for the time strictly necessary for the aforementioned purpose. In any case, since these Personal Data are processed to provide you with the Services, the Data Controller may keep them for a longer period, in particular as may be necessary in order to protect the interests of the Data Controller from possible complaints relating to the Services. The Personal Data processed for Marketing and Profiling purposes will be kept by the Data Controller until you withdraw your consent. In any case, we will remind you of the consents you have given us every 24 months. Once the consent has been revoked, the Data Controller will no longer use your Personal Data for these purposes, but may still keep them, in particular as may be necessary in order to protect the interests of the Data Controller from possible complaints based on such treatments. The Personal Data processed for the purpose of Soft Spam will be kept by the Data Controller until you object to such processing through the link at the bottom of each of the Soft Spam e-mails. The Personal Data processed for the Compliance purpose will be kept by the Data Controller for the period provided for by specific legal obligations or by applicable legislation. The Personal Data processed in order to prevent Abuse / Fraud will be kept by the Data Controller for the time strictly necessary for the aforementioned purpose and therefore until the moment in which the Data Controller will be required to keep them in order to protect himself in court to communicate said data to the competent Authorities. The data collected by the site are processed at the headquarters of the Data Controller, and at the web Hosting datacenter. The web hosting Vhosting Solution S.r.l. – Via P.pe di Belmonte, 93 – 90139 – Palermo is located in the European Economic Area and acts in compliance with European standards.

Rights of the interested party

Ai sensi del Regolamento europeo 679/2016 (GDPR) e della normativa nazionale, l’Utente può, secondo le modalità e nei limiti previsti dalla normativa vigente, i seguenti diritti:

request confirmation of the existence of personal data concerning him (right of access);
know its origin;
receive intelligible communication;
have information about the logic, methods and purposes of the processing;
request the updating, rectification, integration, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, including those included that are no longer necessary for the pursuit of the purposes for which they were collected;
in cases of consent-based processing, receive, at the cost of any support, its data provided to the holder, in a structured and readable form by a data processor and in a holder commonly used by an electronic device;
the right to report a complaint to the Supervisory Authority (Privacy Guarantor – link to the Guarantor page);
as well as, more generally, instructions for all the rights that are issued to him by the provisions of the law.

Requests should be addressed to the Data Controller. In the event that the data are processed on the basis of legitimate interests, the rights of the data subjects are guaranteed (except the right to portability which is not provided for by the rules), in particular the right to object to the processing that can be exercised by sending a request to the data controller. as well as you can:

oppose the processing of your Personal Data by the Owner (eg Soft Spam);
withdraw your consent for Marketing and Profiling purposes.

We point out that most of the Personal Data you have provided to the Data Controller can be modified at any time, by accessing, where possible, your personal account created on the Site. When requesting the Services, you may have selected which communication channels through whom you want to be contacted for marketing purposes (i.e., telephone, text message, email, post, push notifications, social media). You can withdraw your consent for Marketing relating to each of these communication channels through your personal account on the Site, by deselecting the relevant options. You can also revoke the marketing consent sent by e-mail and stop receiving Soft Spam by using the appropriate link at the bottom of each e-mail received. The same method can be used to stop receiving the newsletter, if you have requested it as a Service. The consent to Profiling through cookies can be revoked through the methods indicated in the relative Cookie Policy. In addition to the above, you can also exercise your rights by writing to the Data Controller at the following address: info@dimorafrattina.it. In any case, you always have the right to lodge a complaint with the competent Supervisory Authority (Guarantor for the Protection of Personal Data) if you believe that the processing of your Personal Data is contrary to the legislation in force.

Changes

This privacy policy is effective from 01/04/2022. The Owner reserves the right to modify or simply update its content, in part or completely, also due to changes in the applicable legislation. The Data Controller will inform you of these changes as soon as they are introduced and they will be binding as soon as they are published on the Site. The Data Controller therefore invites you to regularly visit this section to become aware of the most recent and updated version of the privacy policy in order to always be updated. on the data collected and on the use made of it by the Data Controller.